Q: How does my billing get to you? +
A: There are a variety of ways for us to obtain your billings. Currently faxing or emailing is the most…
Q: Does GIS follow up on filed claims? +
A: With unpaid claims, GIS has a follow-up protocol via online or telephonic inquiries when the turnaround period exceeds the usually deadlines.
Q: Do you bill patients? +
A: GIS sends out patient bills weekly. Each patient with an outstanding balance is sent a statement monthly.
Q: How do I know you received and completed my billings? +
A: GIS generally verifies receipt via email or by the specific modality requested by the client. GIS will utilize a…
Q: What about my money? +
A: GIS has various options ensuring the seamless capture of funds—specifically tailored to each client’s needs. EFT (electronic funds transfer)…
Q: If there is missing information, how do you obtain it? +
A: GIS will promptly send an alert to the client by a prior chosen method such as email.
Q: Who performs eligibility verification? +
A: Typically the provider’s office performs eligibility verifications. However, GIS can perform this service per request.
Q: Do you make patient appointment call reminders? +
A: GIS offers an automated dialing method with a predetermined time and script.
Q: Do you credential physicians with Medicare, Medicaid and third party payors? +
A: GIS assists in basic credentialing with all major carriers.
Q: Do you obtain authorizations for specialty services to see patients? +
A: Typically the client’s staff performs authorizations. GIS will assist any practice with this as an extra service.